As zezefarm.com, we value the security of your personal data and inform you, in our capacity as the data controller, within the scope of the Personal Data Protection Law No. 6698 (KVKK). This notice explains for what purposes the personal data you provide to us while using our website is processed, how it is protected, and what your rights are.

Personal Data Processed

During order and communication processes, personal data such as name-surname, address, phone number, e-mail address, payment information, invoice details, and technical data related to site usage may be processed.

Purposes of Processing

The collected data is processed for the following purposes;

• Carrying out order creation, payment collection, and product delivery processes,
• Issuing invoices and fulfilling legal obligations,
• Providing customer support and managing return processes,
• Evaluating user requests,
• Conducting campaign, informational, and marketing communications (if consent has been given).

Transfer of Personal Data

Your data may be transferred, in cases where it is necessary for the provision of services, to;

• Shipping companies (for delivery),
• Payment institutions (for payment transactions),
• Accounting and e-invoice systems (for invoicing),
• Authorized institutions if legally required. These transfers are carried out in compliance with KVKK.

Method of Collection and Legal Basis

Your data is collected electronically through the orders you place on our website, contact forms, and payment infrastructure. Processing is based on the legal grounds of the establishment and performance of a contract, fulfillment of legal obligations, and explicit consent (for marketing communications).

Retention Period

Your personal data is securely stored for the periods stipulated under the relevant legislation or until the purposes of processing cease to exist. Once the retention period expires, your data is deleted, destroyed, or anonymized.

Your Rights as a Data Subject

Under Article 11 of the KVKK, you have the following rights:

• To learn whether your personal data is being processed,
• To request information if it has been processed,
• To learn the purpose of processing and whether it is used in accordance with that purpose,
• To know the third parties to whom the data has been transferred,
• To request the correction of incomplete or inaccurate data,
• To request the deletion or destruction of data when the reasons requiring its processing no longer exist,
• To object to the emergence of a result against you arising from the analysis of processed data exclusively through automated systems,
• To claim compensation if you suffer damage.

Application

For your requests within the scope of KVKK, you may contact us through the communication channels available on the website. Your applications will be concluded within the periods specified in the Law.